Practical guidance on commercial debt recovery, unpaid invoices, letters before action, statutory interest, and alternatives to court — written clearly for UK businesses, without legal jargon.
Every article covers a real situation UK businesses face: a final demand ignored, a disputed invoice, a professional fee that hasn't been paid, or a commercial claim received out of the blue. Each guide explains your options and, where relevant, links to the others. To understand how Dispute Neutral works and what it costs, see how it works and pricing.
Articles and information on this page are believed to be correct at the time of publication, but in any event are provided for educational purposes and are not legal advice.
🧮 FREE TOOL — AUTO-UPDATES WITH LIVE BANK OF ENGLAND RATE
Enter your invoice amount and due date — the Bank of England base rate is fetched live and updated automatically. Shows statutory interest, fixed compensation (£40/£70/£100 per invoice), and your total claim. Free to use, no sign-up required.
Open late payment calculator →If another business has raised a claim against you, doing nothing — or going to court — is rarely in your interest. Here's why a neutral decision process protects you from solicitor costs, adverse costs orders, and years of uncertainty.
Read article →£26 billion overdue. 14,000 closures a year. 38 businesses closing every single day. The scale of the UK's late payment problem — and what to do about it.
Read article →Owed money by another business? A plain-English overview of every route available — letter before action, statutory interest, neutral decision, court, and collection agencies.
Read article →You don't need a solicitor to recover a commercial debt. Practical options for getting paid without legal fees or lengthy proceedings.
Read article →Sent a final demand and heard nothing? Here are your practical options for recovering a commercial debt without court or solicitors.
Read article →What an LBA is, what to include, how to send it, and what to do if it gets ignored — including when a neutral decision process is the right next step.
Read article →UK businesses can claim statutory interest and fixed compensation on overdue invoices automatically — no court order required. Includes a free calculator.
Read article →Unpaid trade invoices are recoverable without court or solicitors. Your options for getting paid faster — including quality disputes and no written contract.
Read article →Court isn't your only option — and for most debts under £150,000 it's rarely the best one. A plain-English comparison of your alternatives.
Read article →Small claims court has real limits — a £10,000 cap, 9–18 month wait, and public hearings. Here's how a private neutral decision process compares.
Read article →A side-by-side cost comparison across every claim size from £4,000 to £150,000. The numbers make a compelling case.
Read article →Unpaid professional fees for accountants, architects, engineers, agencies, consultants and freelancers — how to recover them without court or solicitors.
Read article →A private, fixed-fee binding process for independent and private schools — unpaid fees, notice period disputes, mid-term withdrawal, and bursary disagreements.
Read article →Since October 2024, UK courts can compel parties into ADR and punish unreasonable refusal with costs sanctions — even if you win the case. Here's what changed and what it means.
Read article →The DMCC Act 2026, the October 2024 CPR changes, and why a binding neutral decision process satisfies what courts now expect from parties in commercial disputes.
Read article →📖 Approx. 10 min read
Every practical option for recovering an unpaid invoice in the UK — from the first letter to a binding resolution. Covers overdue vs disputed, your statutory entitlements, letters before action, neutral decision, small claims, agencies, and a practical recovery timeline.
Read guide →📖 Approx. 10 min read
Sent a final demand and got no response? Step-by-step — why businesses ignore final demands, how to escalate correctly, and how to get a binding outcome in 10 business days.
Read guide →📖 Approx. 10 min read
Why court is the wrong default for most commercial debts under £150,000, how a private neutral decision process works, what makes it different from mediation, and the step-by-step route to a binding outcome. Includes a full comparison table.
Read guide →📖 Approx. 10 min read
The current statutory rate (11.75%), how to calculate interest day by day, the £40/£70/£100 fixed compensation sums, what you cannot claim on disputed invoices, and a full worked example on a £17,500 overdue invoice.
Read guide →A binding decision in 10 business days. No hearings. Fixed fee.
Start a matter →Private • Fixed-fee • No solicitors required